Ted (merovingian) wrote,

ISPs do not compete based on customer service. Why?

When I walked into the office of my ISP, they threw a fish at my head.

"Ouch!" I said.

The next day, they said, "We investigated this, and found that nothing wrong has occurred."

"Wait," I said, "You investigated yourself, and decided that you don't mind what you did? Um, don't you think that maybe you're the most biased investigator possible ever at all?"

"Oh, that's a good point," they said, "We'll investigate whether we're biased investigators. Come back tomorrow and we'll let you know what we found."

Then they threw another fish at my head.
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