She was across the table from me at a company dinner - I think she was the vice president's sister, but we were introduced quickly in a crowded loud room, so I wasn't sure.
And then I heard her say it.
"I'm sorry. I didn't understand what you just said."
Rage filled me, without guilt. She was the voice of the automated voice help system. The voice that kept me from getting help. She was that voice I'd hated for so long. We all have.
I feel bad I didn't confront her about it after I realized who she was. Sorry.